Air Canada misplaces Whitehorse man’s dog causing lengthy flight ordeal
Bobbie Milnes, a resident of Whitehorse, says that Air Canada lost his dog, leading to a 30-hour ordeal during a cross-country flight around Canada.
The trip included a stop in Toronto, Vancouver, and finally Whitehorse to visit relatives in eastern Canada before coming back home. For the distant family outing, Milnes decided to bring their dog, Spruce, who was held in a crate as cargo during the flight.
In a bid to eliminate gendered terminology, Air Canada has decided to scrap the common address “ladies and gentlemen” or the French “mesdames et messieurs” for all staff.
Rather than saying the favourite take-off announcement “ladies and gentlemen, this is your captain speaking,” flight staff will now be instructed to use “everybody” or “tout le monde”.
“We will be amending our onboard announcements to modernize them and remove specific references to gender,” a media spokesperson for the Air Canada wrote in an email. “We work hard to make sure all employees feel like valued members of the Air Canada family, while ensuring our customers are comfortable and respected when they choose to travel with us.”
Per a memo released by Air Canada, the company has already made the appropriate changes to various manuals they use for training. The memo reads, “The change will be reflected in the transmission of the Onboard Announcement Manual as part of our commitment to respect gender identity, diversity and inclusion. We will tell you when this transmission will be available and when to implement this change.”
Air Canada has been ordered by the Federal Courts to pay $21,000 to an Ottawa couple who say that Air Canada violated their French-language rights.
The couple claims that the airline failed to have the word “lift” engraved in French, as well as English, and that French words for “Exit” were in smaller font than their English counterpart, which may be problematic in an emergency.
According to CBC, Michel and Lynda Thibodeau filed 22 complaints over such inconveniences with “the commissioner of official languages for alleged offences under the Official Languages Act.”
While Air Canada has been sued under similar circumstances before, the courts have sided with the airline as the flights were international. However, this time, the courts side with the couple as their flights were within Canada.
“The law is very clear that in Canada [for] francophones and anglophones, the language rights are protected by the Charter. And signage must be of equal quality,” Michel Thibodeau told CBC News in an interview.
“My expectation is that within a couple of months, we will be able to fly on any Air Canada plane, and finally signage will be in both official languages.”
He also told CBC that he and his wife have no plans to stop using Air Canada despite the minor inconvenience.
“It’s not me that should be changing airlines,” Thibodeau said. “It’s [Air Canada] that should be serving francophone customers in the same way that you’re serving anglophone customers.”
Air Canada may become the proud new owner of Air Transat.
According to a statement by Air Transat Inc, it has entered a 30 day exclusive negotiation period following a letter of intent from Air Canada.
Air Canada has proposed to value Air Transat at $13 per share or roughly $520 million, providing a 22 percent premium from the company’s current market price.
“This announcement is good news for Transat”, said Jean-Marc Eustache, President and Chief Executive Officer of Transat. “This is an opportunity to team up with a great company that knows and understands our industry and has had undisputable success in the travel business. This represents the best prospect for not only maintaining, but growing over the long term the business and jobs that Transat has been developing in Quebec and elsewhere for more than 30 years.”
Potential for stifled competition?
According to the company’s own filings, Air Transat controls 22 percent of sun travel in Canada(places such as Mexico and the Caribbean), as well as 20 percent of the Canada to Europe market.
The company also employs 5000 employs.
Given Air Canada’s dominant position in the Canadian air travel market, this acquisition could bring up problems with Canada’s Competition Bureau.
For now though we will have to wait until the end of the 30-day negotiation
Five people have been hospitalized following an airplane’s collision with a fuel tank truck at Toronto’s Pearson Airport.
The incident took place just after 1:30 a.m. Friday morning while the aircraft was taxiing, according to a spokesperson for the airport.
Air Canada Jazz 8614 was cleared to taxi to the gate after landing when the collision took place.
“The aircraft came to a full stop and the crew deplaned passengers quickly and they were escorted into the terminal building,” says Debra Williams, communications manager for Jazz Aviation.
“EMS arrived to assess passengers and crew. Three crew and two passengers were transported to the hospital for further assessment – four have now been released.”
“At 1:36 a.m. an Air Canada Jazz aircraft came into contact with a Menzies fuel truck while taxiing on the apron,” Toronto Pearson tweeted.
“Airport emergency services responded. Passengers and crew evacuated safely to T1. The aircraft and vehicle were removed and no operational impact at the airport.
“The incident isn’t the first of its kind, and far from the first to take place at the Pearson airport. at least 25 runway incursions have happened at Pearson since June 2012, according to a report from 2017.